Refund Policy

REFUND POLICY

Refund and Exchange Policy

Thank you for shopping with Space Platoon. We strive to ensure that our customers are satisfied with their purchases. Please read the following refund and exchange policy carefully:

  1. No Refunds: We do not offer refunds on any purchased items unless the product is defective or damaged upon receipt.

  2. Exchange Only for Defective or Damaged Items: We will only exchange items if they are defective or damaged upon receipt. If you receive a defective or damaged product, please contact our customer service within [number of days] days of receiving your order at [customer service email or phone number].

  3. Proof of Defect or Damage: To be eligible for an exchange, you must provide clear photographic evidence of the defect or damage. Please send images to [customer service email] along with your order number and a description of the issue.

  4. Return Process: Once your request is received and approved, we will provide you with instructions on how to return the item. Please note that items must be returned in their original packaging, and the return shipping costs will be covered by Space Platoon.

  5. Exchanges: We will replace the defective or damaged item with the same product. If the exact item is no longer available, we will offer an exchange for a similar item of equal value.

  6. Non-Exchangeable Items: Certain items, such as Pluto Plasma, are not eligible for exchange.

  7. Shipping: We will cover the shipping costs for the return of defective or damaged items and for sending the replacement item to you.

  8. Cancellation of Orders: Orders cannot be canceled once they have been shipped. If you wish to cancel an order, please contact us immediately, and we will do our best to assist you.

By making a purchase with Space Platoon, you agree to and accept the terms of our refund and exchange policy.

If you have any questions or concerns regarding our policy, please contact our customer service at (979)264-4636.

Thank you for your understanding.

Space Platoon

platoon.space@gmail.com

12333 Snowden Rd. Ste. B, Houston, TX 77080

We frequently hear these questions

Is it OK to take Valerian Root everyday?

Is Valerian Root Safe? Many studies have found valerian root to be a safe natural sleep aid. Researchers have found taking valerian root regularly for up to 28 days doesn't cause problems for most adults. People taking sedatives or other anti-anxiety or sleep medications should avoid valerian root.

What does Valerian Root do to the Brain?

Scientists aren't sure how valerian works, but they believe itincreases the amount of a chemical called gamma aminobutyric acid (GABA) in the brain. GABA helps regulate nerve cells and has a calming effect on anxiety.

What are the Benefits of Valerian Root?

Valerian has been used medicinally since the times of early Greece and Rome. Historically, valerian was used to treat insomnia, migraine, fatigue, and stomach cramps. Today, valerian is promoted forinsomnia, anxiety, depression, premenstrual syndrome (PMS), menopause symptoms, and headaches.

Who should not take Valerian Root?

Valerian may not be safe if you're pregnant or breast-feeding. And it has not been evaluated to determine if it's safe for children under 3 years old. If you have liver disease, avoid taking valerian. And because valerian can make you drowsy, avoid driving or operating dangerous machinery after taking it.